Customer Testimonials for Toyota of Paris in Texas
For over 30 years, Toyota of Paris has taken pride in serving the people of Paris, TX; Sulphur Springs, TX; Hugo, OK; Idabel, OK; and surrounding areas. There is a reason why we are such a trusted automotive provider, but don’t take our word for it. Check out our customer reviews and take it from our patrons!
I brought my Camry in to be repainted due to a recall. They put me in a nice loaner and when I received my vehicle back they had gone above and beyond what I had even brought it in for. The service department are all very friendly and the Service Manager, Robert, is very helpful. I will say, I’m giving four stars because I did find it difficult to get ahold of anyone through phone- I even tried to transfer in through the main line. That’s my only complaint.
Bought a 2017 Toyota Tundra in November 2022 Sales, Stacy McCleskey was amazing!!! supported through the full process, the vehicle was lovely at a great price, she addressed any concerns professionally and in a timely manner unlike others.. No recondition fee Scams!!!
Trying to navigate as a consumer in todays car market is hard. I live in Royse City and work in Dallas. Naturally I tried to buy a car locally. I was given the usual run around "come in and we will work a deal". Shawn Burns at Toyota of Paris was up front and to his word. Once he gave me an out the door price I being the frugal person I am shopped it around. No local dealer could get close to it. Shawn Burns and the staff at Toyota of Paris were the cheapest, friendliest, honest, ...
Top of the line service from Robert Boyden! Highly recommend this facility and Robert! He will go above and beyond for you!
Man Robert in service is an AMAZING employee. He is very helpful, honest and informative! He educated me on Toyotas and how to properly maintain my Camry! Highly recommend seeing him for your repair needs!
I purchased a 2013 FJ Cruiser from "No Hassle Castle" on June 29. I was able to complete the majority of the sale long distance as I live 5 hours away. Robert Castle and all the staff were more than helpful in all my requests. Robert even went so far as to be my eyes and ears on the vehicle by taking the time out of his day to test drive it on the highway for me, sent me 2 different videos of the vehicle, and made sure it was sitting out front when I finally arrived. They had all the paperwork ...
I deal with Paris Toyota mostly on the service side. Kika and Gracie are amazing and always take excellent care of me and I couldn’t ask for better service! You can’t go wrong with either of these great ladies! 10 out of 10 I recommend them!
I love that I can always trust them to service my car and not cheat or over charge me. Always a friendly group, thank you
Shoutout to Tony and go find him for your next Toyota! Kristen is awesome too👍🏼 Toyota of Paris 💯
Came to Paris Texas for a short.overnight trip woke up with low tire pressure. To my surprise there was the Toyota family right next to my hotel. Landon in Service came to assist , no questions asked. No appointments. Just Great service ! Turns out we were from the same area. Landon was awesome.
This was the most pleasant experience we’ve ever had within 100’s of Miles from Paris, TX! We are forever thankful to Chet Mauldin as well Joseph Liggins! They have outstanding customer service, we will definitely be doing all of our future business here. Definitely will recommend this Toyota dealership over all dealerships we’ve ever come in contact with. 11/10 recommend
Absolutely the best car-buying experience from last 40 years! Great folks. Worth the drive.
LOVE my car - thank you Shawn Burns! This was the best experience I have ever had in purchasing a vehicle with a dealership! Lots of help and no pressure!
We purchased a 2021 Toyota Rav 4. We couldn't be any happier. Rickey Searcy was the salesman and Jeff was finance. They both were very professional and helpful. I would definitely recommend Toyota of Paris and Rickey to my friends and family.
It was any easy process, allowing me to do from work and via internet for approval. Exactly what I needed. Replied quickly and it was a good experience and comfortable buying from Bill.
Sean and the rest of the dealership made my car buying experience the best I have ever experienced. I drove 1.5 hours to get there as they had the best prices anywhere.. I never knew buying a car remotely could be so easy!
Very prompt service. Did exactly what they said they would do. Very friendly folks. They made two trips to our home in one day to correct the issue.
made car buying easy, didn't try to push anything on me that I didn't want. they helped me every step of the way. I will definitely be buying my next car from here.
We bought a 2019 Toyota Sienna and worked with Jeff for the sale. He was friendly & helpful, but not pushy. Definitely a plus. We have two young boys and Will brought out some tennis xxxxx and played with them the whole time we were waiting on the paperwork to get finished. The only downside, the van had a missing center seat, an air noise coming from the windshield and a dent on the door. I asked for the seat which they found and they said they could replace the windshield to fix the air noise. I asked for a small ...
Recently purchased my first car and Bill R. was great to work with! He was patient, worked over the phone, via email, and in person to make sure I was comfortable with the transaction.
I was very satisfied with the way I was greeted and assisted.. my experience was amazing, I had been so discouraged after my insurance company totaled my car..I look forward to doing business with you guys again ..Patricia Head
We have been customers for years, and have always received excellent service from this dealer! From the salesmen to the service department personell, they are top knotch.
Straight legit service. Ladies were on point! Helped get me going, got my sensors replaced. Oil changed. Great smiles and no hassle. This is my review.
This was the easiest time I had buying a vehicle, and the best price in the country. I highly recommend Toyota of Paris and ask for Shawn, he will take care of you!
Shopped on the internet, all of my questions were answered quickly. Smooth transaction, everything done on my phone, Stacey was very helpful and professional. All I had to do was come in and sign the papers. Thanks Toyota of Paris.
Fixed the recall airbags on our 2015 Toyota Avalon. Didn't have to wait too long, completed in 1.5 hours. Should be good to go now.
Ms Grigsby has always greeted us with a smile and calls us by name. Knows service required for current mileage and any recommendations if needed. Provides excellent customer service. Thought Everett sold and now Toyota of Paris. Miss the friendly faces / environment throughout the building. Cold atmosphere. Still have VIP service such as car wash?
We are very pleased with our new car. Great people to work with. We had an overall great experience with this dealership. Excellent service everytime.
Great people to work with and I have always had a great experience here, in service and after many years have traded in for an upgrade, same great experience in sales!
Lakika always takes great care of me and my vehicle needs! She is so friendly and helpful! She is an asset to the Toyota motor co.
Very friendly and knowledgeable service advisers. Quick service. Clean waiting area with socially distanced seating. Such great service with a minimal wait. Plus, they washed my vehicle!
Great people!! Clean showroom. I showed up and needed to sign paperwork. I was greated by Stacey as soon as i walked in the door.
We just purchased our third Toyota, and we've never had a complaint about any of them. Wonderful salesman and wonderful all around experience. Thanks, Toyota of Paris and thanks to our salesman, Clint.
Excellent service! Ms. Grigsby was very professional, friendly and helpful. Jason S. provided excellent service as well. I always trust these two employees when I have to have my cars service.
Excellent experience as always. Clint McMillan made it so easy!
Best salesperson ever! I told him what I wanted on Friday and he had it at dealership and was ready for me on Tuesday. Definitely will recommend.
Easy drop off and pickup of vehicle for service. They always take good care of us. Good place to do get vehicle serviced and also to buy vehicle.
I think they did a good job and I'm definitely pleased with my car, and I think they will be good to help in my needs with the car in the future.
Everyone was very friendly and the service was excellent. Kika and Jason were awesome and very informative about everything involving my car. Thank you all!
Great experience! I have purchased many vehicles from Toyota of Paris and they always go above and beyond to make sure that I am totally satisfied. Glen B.
They found the problem I was having along with a general service and transmission service. Everyone was courteous and easy to talk to. Kudos to Lakika Grigsby, the service writer and the parts man Frank Capogna and the mechanics that did the work. My old Scion xB runs and rides now like its supposed to. Thanks everyone. You have won my business.
Thanks to Bill, he kept working until he found just what I wanted in Red !!!! Was very friendly. I really appreciate what he did for me >>>> thanks Toyota
I always get great service here. They even give me helpful information to help prevent future damage such as my keys being heavy. I wouldn’t have known that that could damage ignition. Or rather I wouldn’t have thought about it. Fast, friendly, and always helpful.
Left my car, was dropped off at work by Jason, and after a call from Emily, he returned to pick me up and get me back behind the wheel. No charges on the warranty repairs, so it was all good. A great and painless day of vehicle service. Thank you, Toyota of Patis!
I got there a little before 8 for a job that was supposed to take two to three hours I got treated great as soon as I got there and I sat down and was planning on reading a book and hadn't been there no time it didn't seem like and they contacted me and told me my truck was finished it was a very pleasant experience
Clint McMillan is great to work with and I love my new 2020 Highlander. Still learning all its tricks.
Thank you so much for your help and info. Kika was a dream to work with. Very blessed experience. Will be back for all my future needs.
You should be proud Kika works at your dealership. She is very courteous and professional. I especially appreciated her wearing a mask. Too many of your other employees were not wearing masks.
I was greeted by Stacey McCleskey when I went to look at vehicles. She was friendly and made sure all of my questions were answered. She stayed in touch and was great to deal with on everything. The purchase process was quick and easy.
KiKa was great, handle all my needs explain how my claim worked with Toyota Care. Got my tire replaced and I’m happy with service.
GREAT CUSTOMER SERVICE EVEN WITH A FEW HICCUPS. CLINT DID WHAT WAS RIGHT AS A SALESMAN AND PROVIDED GREAT SERVICE AND FOLLOW UPS WITH ME AND MY VEHICLE
With seven vehicles bought and servbiced over many years, Toyota of Paris has always been prompt, courtious, and reliable in my dealings. I recommend them without hesitation.
Purchased a Tundra online from Shawn Burns @ Paris, TX Toyota. Process was very smooth and enjoyable. Shawn was very professional, courteous, responsive. Overall, this was one of the best vehicle purchasing experiences I have ever had. To top it all off, they even delivered it 200 miles away to my front door! I highly recommend and will be a repeat buyer.
Great job. Very friendly staff and very professional. Took great care of both my wife’s car and my truck. Will not go anywhere else.
Quick and efficient. With all of the things going on I was able to get in and out.
Excellent job on sales and delivery to Florida - I’ve bought many Toyota’s. I appreciate the professional business at Toyota of Paris. I will be back.
When I call to make an appointment, the person has always been friendly. The service is thorough. I do recommend to tell the customer their wait time so we are not waiting too long. If there are several others in front of me, I had rather come another time. My time to too valuable to wait and wait. This has happened only a couple to times. I would say time management would be my only complaint.
My third vehicle purchase with Tony Wisner at Toyota of Paris, definitely the best person I’ve ever worked with on car purchases and I look forward to many more. Thank you very much Tony.
I sent my car with my daughter. I have the receipt but I have not driven it.. The first question I asked, did they wash it? No they are not washing cars!
We live out of state. We called Shawn about a vehicle in very high demand (TRD Pro Army Green) and he indicated that they had just received it. He held it for me with a deposit. When we drove 5 hours to the dealer, the vehicle was detailed, a temporary tag was installed, and the whole thing was wrapped up based upon our negotiated amount where all we had to do was sign. It literally took 10 minutes thanks to them having everything done. I couldn't be more pleased!
Nick Jones is very nice. I love my car. There are a few things I wish I had noticed but I had a great experience. Thank you
I was impressed by the friendly staff and efficient service! They worked with me on appt time. They called me when car was done. Great place!
Joey was quick to notify me of anything needed; when vehicle was completed; and what the technician noted for anything else that may be needed
Always the best service.
great service- but miss the free car wash- it was a very nice thank you for customers
We had a fantastic experience at Toyota of Paris. Tony Wisener was wonderful and went above and beyond in helping us get our beautiful Camry. He and the other staff are professional, courteous and treat you like you're family. Highly recommend Toyota of Paris!
Always clean, always friendly and HONEST and in and out quickly..
Clint went above and beyond to help me find a truck that I liked. he was kind, professional, and realistic. I highly recommend reaching out to him or his staff the next time that you are on the market for a vehicle
Easiest And Best Dealing Experience Ever.
Great Dealership. Ask for Nick Jones in Sales. Very prompt and was able to answer any questions I had for him. Jon in Finance is great as well. No pressure sales and will work with you.
Made buying a car easy. Treated me like family.
Good. Quick service today. Cost more than usual.
Clint McMillan sold us a Jeep at Toyota of Paris and we got a fantastic deal and the service was incredible. Everyone was extremely welcoming. I actually worked at a dealership in the metroplex at the time and drove all the way to Paris to buy a Jeep from Clint! He’s THAT good at his job. Everything was seamless. Throughout the entire visit, I never felt like I was speaking with a salesman. There is no BS. It didn’t take long, paperwork was a breeze. As soon as we were finished in finance, Clint was on point with ...
Never have to walkin to the service department an see signs advertising service payment plans. I only want to pay for my vehicle once.
Friendly staff everytime I've been in there.
One of the best salesman around. We've bought 4 different cars from Clint McMillan. He's good, no doubt.
Professional and pleasant staff.
Wonderful people at Everett Toyota five star experience!
There is this guy and he is REALLY FUNNY. But. Other than that I love it!
Good service, didn't take too long. I wish they wouldn't have gotten rid of the kids corner though.
Very smooth buying experience,Bailey and Will made an outstanding effort to get a deal done.it was the quickest time from the time I arrived til I was driving home in a new vehicle that I've ever experienced.thanks fellas!!
Knowledgeable Toyota Sales Staff Near Hugo, OK
Our valued patrons say that they’ve had the best car-buying experience at Toyota of Paris. Why’s that? For starters, our patient, courteous, and reliable sales team makes everyone feel comfortable. These dedicated sales representatives will work over the phone, via email, and in person to get you behind the wheel of a car you love. And if you have trouble deciding between one vehicle or another, you can just ask someone on our team for guidance. All our sales reps know the Toyota lineup inside and out, so we’ll gladly point you in the right direction.
Furthermore, customers like how we make it easy to get approved for auto finance once you find your dream car. Simply reach out to one of our friendly finance experts, or you can complete everything online!
Expert Toyota Service Center Near Sulphur Springs, TX
At Toyota of Paris, we staff our service center with factory-trained technicians who know how to diagnose and fix any issue with your vehicle. Customers say that they can always trust our service advisors to not cheat or overcharge them. You have no idea how much that trust means to us! In addition, our patrons know us to provide prompt service with a minimal wait time. We’ll even pick up your vehicle for service and drop it off afterward so that you don’t have to lift a finger. Rest assured, our service team will take good care of you and your car every time.
Enjoyed Your Experience? Write Your Own Review
If you’ve done business with us before, please leave a review of your own! We love to hear from our customers on how we’re doing. Your feedback shows us what we’re doing well.
If you weren’t satisfied with your visit, however, stop by the dealership and let us know. Our quality service is important to us, so if we aren’t holding up to our standards, we need to know what we can do better. There may even be a way that we can remedy your situation if you ask us!
More Reasons to Choose Toyota of Paris
When you take care of all your automotive needs with Toyota of Paris, we take care of you. Our experienced staff is made up of veterans, many who have been around for over 20 years. You’ll see the same smiling faces every time you come in. Many of our staff members are also bilingual. As a result, we’re well-equipped to help you get exactly what you need, no matter what your background is.
Visit Toyota of Paris Near Idabel, OK
Have our customer testimonials convinced you to choose our dealership? Then come on down at your earliest convenience! We can’t wait to serve you.